Frequently Asked Questions

The BrazilianFootwear.com is an online platform to prospect international contacts linked to the footwear industry. Through the website, buyers or managers of brands can find suppliers for their businesses and directly contact them to begin a business relationship.

To change your profile information, log in with your account, click on the top menu "My Profile" and then "Edit Profile". There you can change your name, company, website, and email address, in addition to changing your account password. If you have any trouble logging in, contact our customer service at [email protected].

To contact suppliers and Brazilian footwear brands, you must either log in or create a new account if you do not already have one, enter the type of shoes you are looking for, check the compatible brands, and contact those that interest you. It is very simple and straightforward, the manufacturer itself will reply.

To search suppliers and brands, you must log in or create an account if you do not already have one. Afterwards, you just need to inform the characteristics of the product(s) you are searching for, and the website will generate a list of suppliers that can meet your demand.

To change your password, log in with your account, click on the top menu "My Profile" and then "Edit Profile". There you can change your name, company, website, and email address, in addition to changing your account password. If you have any trouble logging in, contact our customer service at [email protected]. If you forgot your password, click on the button "Forgot your password?" when you go to the login page.

To get faster responses from suppliers, make sure your profile has all the information, especially regarding the company you work for.

The suppliers registered on the website are companies that are members of the Brazilian Footwear program. The suppliers may be disabled from the platform because they left the program or because they requested that their profile be removed from the website.

To participate in the Brazilian Footwear.com, your company must be a member of the Brazilian Footwear program. For further information, contact Abicalçados' team through the email [email protected] or through the phone number (+55 51) 3594-7011.

Your email or your password may be incorrect. Please review the data you entered. If you still can't log in, you can change your password at "Forgot your password?" or you can contact our customer service at [email protected] so that we can appraise the situation.

To contact suppliers and Brazilian footwear brands, you must log in or create an account if you do not already have one. Afterwards, you will be able to contact brands that interest you through the platform, and, if the supplier is interested, they will provide further contact details.

No. The platform BrazilianFootwear.com is completely free for buyers. We aim to generate business opportunities between buyers and Brazilian footwear brands. Remember: the website is only geared towards companies. If you are an end consumer, you should not create an account at the BrazilianFootwear.com as your profile on the website may be blocked.

To delete your account, you must log in, click on "My profile" and enter the "Delete account" option.

To register as a buyer, you must create an account at the BrazilianFootwear.com, informing your name, email address, and information regarding the company you work for - website and name.

You can select the option "Forgot your password?" and in a few moments you will receive instructions on how to proceed in the email address you registered.

If you do not remember your password, you can request a new one through the button "Forgot your password?". In case you didn't previously create an account, please contact [email protected] so that we can appraise the situation.

Information on the concept of the brands, the factories, and the products are available on the profile of each company at the BrazilianFootwear.com. To access it, you need to log in or create an account on the website.

If your question is not answered in this forum, please contact [email protected] so that we can help you!

No, the website does not allow the access by individuals. If you create an account as an individual, your email will be blocked.

The registered information will be available for Abicalçados and only for the brands you searched for.

No, the platform is intended for prospecting B2B contacts. It does not make purchases or sales and is therefore not intended for individuals and end consumers.

You can send a message directly to the brand that manufactures the product that interests you.